‘An Arm And A Leg’: If Insurer Bills You For COVID Testing, Talk — And Maybe Tweet — It Out

Anna Davis Abel’s insurance company pledged to cover COVID-19 testing without cost sharing, but then left her to pay a big bill.

Davis Abel got help thanks to a viral tweet — and from a reporter who reached out to and prodded her insurance company. But her story exposes gaps in the protections Congress put in place to make coronavirus testing more affordable for consumers with health coverage.

In Episode 4, we tell that story, then dive into the generous, moving and complicated ways people responded to Davis Abel’s tweet. There is a happy ending, but even with everybody doing their absolute best, things got uncomfortable ― even painful ― for Davis Abel along the way.

Her story, which is also featured in the latest NPR-KHN “Bill of the Month” installment, gets to the heart of dealing with the cost of health care — especially in the world of COVID-19 and the internet.

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Krithika is a multi-lingual undergraduate student, currently majoring in Chemistry. With a vivacious personality, she uses her unique and quirky voice to write fun and relatable content in any field. She loves anything to do with cognitive neuroscience and adores Brandon Sanderson and the Infinite Monkey Cage podcast.